NEWS
New e-TOLL collection system in Poland
The new e-TOLL system is an innovative solution based on satellite technology and used to collect positioning data from vehicles, driving on roads subject to toll. The new e-toll system will replace the existing viaTOLL system and will enable the electronic toll...
Your fleet trucks deserve best care!
Simply integrate your wash stops in your drivers’ regular tours to avoid detours and overtime hours, thanks to easy booking in advance on our online platform.A user-friendly online platform gives you an overview of your cleaning intervals to help you avoid unnecessary...
A lorry driver’s guide to Covid-19 restrictions in Europe – MAP
In this comprehensive guide dedicated to lorry drivers, you’ll find key info on the Covid-19 restrictions in each country, plus the documentation you may need to be exempt from curfew or lockdown. Updates will also be added to this page in the coming days and weeks,...
Viacards will no longer be accepted as payment method, as from February 1st 2021
TELEPASS® has decided that Viacard cannot be used as payment method in Italy as from 01.02.2021. All Viacards will be blacklisted and can no longer be used The lowend Telepass device will continue to work as a payment method in Italy The device will no longer be...
Travel seamlessly with multiple Shell tolling systems
Shell’s European tolling solution is designed to make life and EETS simpler for you and your driversIt’s convenient Our solution is designed to simplify the processes that go with cross-border travel:Collates all your toll payments in one placeSends out one set of...
New Truck site in GENT will open on June 29th
We’re pleased to inform you that the new Truck site in GENT will open on June 29th. This new Truck site includes 6 truck lanes all equipped with High speed pump Diesel, Adblue and IGO pumps and 2 LNG lanes. Address of the new Truck site in GENT : Belgicastraat...
Information on refuelling at LNG Shell stations
In view of several violations of the LNG refuelling principles at Shell stations by some customers, we wish again to call your attention to the need of urgent and necessary thorough cleaning of connection before and after refuelling LNG vehicles and to getting...
Free coffee for Truck Drivers in Poland
Get FREE COFFEE at all Shell petrol stations in Poland. How you can get free coffee?Refuel at one of the Polish Shell petrol stations and receive coffee as a thank you for your big effort. Valid until April 12Free coffee is available only at Shell Polska Sp. z o.o....
If Eastern European drivers stop carrying goods, Germany will need help. Getting ready for the worst-case scenario
BWVL wants to abolish cabotage regulations The actions of the BWVL association also show that Germany may have difficulties in meeting its transport needs. On Tuesday, an appeal was made to the German government by the association calling for the suspension of the...
„Treat drivers with respect”
The Dutch Minister of Transport, Cora Van Nieuwenhuizen, has also called the public to respect people working in the transportation sector. „I appeal to everyone who comes into contact with the transport sector. We now need this sector as a matter of urgency to ensure...
COVID19 in ES: bans, restrictions and health checks at the borders – MAP
More and more European countries prefer to introduce restrictions or health checks at their borders. Check out this interactive map to learn about the controls and bans at the different border crossings. Click on the country and read all the latest regulations and...
HGV driving ban in Austria
Info on Shell sites around Innsbruck Due to new legal regulations in the province of Tyrol (Austria), a temporary HGV ban now applies to the Innsbruck Süd exit of the A13 Brenner motorway. Vehicles or truck-trailer combinations of more than 12 metres in length may no...
How To Apply Restrictions on a Card
Video Tutorial on how to apply restrictions on a single card.
How to Add Cards to a Restriction Profile
Video Tutorial on how to add cards to a restriction profile.
How To Unblock A Card
Video Tutorial on how to unblock a card.
How To Order A Card
Video Tutorial on how to order a single card.
How To Request a PIN Reminder
How to cancel card & block card
Video Tutorial on how to cancel a card. Lost your card and need to block it right away? Do it anywhere anytime in 3 steps!
How to download Card List
Tutorial on how to downloads the list of cards. Do you need a list of all your cards for easy monitoring? Download list in just 3 steps!
How to download transaction report
Video Tutorial on how to download transaction report in Shell Fleet Hub.
